Understanding engagement behaviors and rapport building in tobacco cessation telephone counseling: An analysis of audio-recorded counseling calls.
Schnitzer K, Senft N, Tindle HA, Kelley JHK, Notier AE, Davis EM, Rigotti NA, Douaihy A, Levy DE, Singer DE, Kruse G. Understanding engagement behaviors and rapport building in tobacco cessation telephone counseling: An analysis of audio-recorded counseling calls. J Subst Abuse Treat. 2022 04; 135:108643.