Colorado PROFILES, The Colorado Clinical and Translational Sciences Institute (CCTSI)
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Patient satisfaction surveys and quality of care: an information paper.

Farley H, Enguidanos ER, Coletti CM, Honigman L, Mazzeo A, Pinson TB, Reed K, Wiler JL. Patient satisfaction surveys and quality of care: an information paper. Ann Emerg Med. 2014 Oct; 64(4):351-7.

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