Colorado PROFILES, The Colorado Clinical and Translational Sciences Institute (CCTSI)
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Pediatric telephone call centers: how do they affect health care use and costs?

Bunik M, Glazner JE, Chandramouli V, Emsermann CB, Hegarty T, Kempe A. Pediatric telephone call centers: how do they affect health care use and costs? Pediatrics. 2007 Feb; 119(2):e305-13.

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